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Thank you for attending Inter&Co’s Tech Day.
Meeting notes:
João Vitor talked about Inter&Co digital transformation journey and how technology has helped them grow their business. He discussed the development of their Financial Super App and how it has helped them serve millions of clients. He also mentioned their proprietary technology that has improved their performance and scalability.
- João Vitor led the meeting and discussed the company’s vision and goals for technology. The focus was on green technology and how it is helping the company compete. He explained how they started using technology and how they built the first-ever digital retail banking museum from scratch.
- He also discussed the success of their app and how they were able to launch many products, bring millions of clients, and maintain profitability using technology. He emphasized the importance of combining knowledge and tools with the right people to achieve innovation.
- João Vitor highlighted the company’s technology stack and how it has enabled them to offer R$ 1 investments and deposits at Inter, serving millions of Brazilians.
Ximenes shared the digital transformation journey of their company, including migrating operations to the cloud in 2018, adopting microservices architecture, and automating development processes.
- Ximenes discussed the impressive results of their performance jump from 100,000 requests per minute to more than two million, which is a 280 times increase. He also mentioned that the cost went down to 1/10th of the previous cost.
- Ximenes talked about various topics in the meeting. He discussed the importance of data and how it fuels AI models. He also talked about the InterLake framework and how it helps data engineers build pipelines faster. Ximenes demonstrated the environment light and shared the screen to show the logins by mobile platform.
- Ximenes presented the company’s data growth from 2019 to 2024, which has 25 petabytes of data storage. He also discussed the InterLake framework, which is used to simplify data engineers’ work.
- He presented the company’s framework for quality, scalability, and flexibility. He discussed the success of their AI touchpoints in customer journeys, which led to a 60% decrease in financial fraud losses and a 52% reduction in loss and theft claims.
- Ximenes discussed various topics in the meeting. He talked about the release of the dynamic app, which can be personalized for each person. He also mentioned the use of personalities and per-client messages to push customers and show different products.
- Ximenes discussed the company’s technology advancements and showcased some innovations that they did in their products using their technology.
Xande discussed the company’s product pipeline and growth in the meeting. He mentioned that they launched several products in the last years, including non-collateralized lines of credit.
- Xande talked about PIX, which is one of the fastest-growing instant payment systems in the world. They have 8% market share and have been steadily growing. They have a lot of people participating in the biggest market, and it goes beyond a peer-to-peer instant payment system.
- Xande discussed the success of the company in the PIX industry and attributed it to their IT strategy. He mentioned that they learned from their past mistakes of underestimating growth and developed a scalable system that can handle high volumes.
- Rodrigo congratulated the team for building a tax tag that enables one transaction per second in Inter Shop. He then discussed the launch of a large program called “Loop” and how their technology has become one within the app and specially for Inter Shop event.
- Rodrigo discussed three main points in the meeting. The first point was about building engagement through each job and bringing in principle policy back as a first offense to their clients.
- Rodrigo discussed the company’s Q1 results, highlighting an 83% owner transaction rate and higher take rates from vendors.
Santiago talked about Inter’s financial performance and how they have been able to keep expenses flat while increasing revenues. He discussed the breakdown of expenses, with 1/3 on personnel and 2/3 on everything else.
- Santiago presented the financial performance of the company. He explained that they have been able to keep expenses flat and increase revenues. They are working on maximizing the distance between the two lines by focusing on both expenses and revenues.
- Santiago discussed the company’s headcount structure, with technology being the only department that is growing, reaching 44% of the headcount.
- Santiago discussed the company’s spending optimization and revenue growth. He mentioned that the company had 4.8 billion of net revenue in the year, with one-third coming from fees.
- Santiago discussed the scalability of the digital banking model and the implementation of tools and technology capabilities to improve efficiency.
